Privacy Policy

Effective Date: January 1, 2025

At Impeccable Wellness ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect it when you visit our website impeccablewellness.com, use our services, or make purchases. By accessing or using our website, you agree to the collection and use of your personal information as described in this policy.

1. Information We Collect

We may collect the following types of personal information from you:

• Personal Identification Information: Name, email address, phone number, physical address, and other contact details.
• Payment Information: Credit/debit card details, billing address, and other payment-related information necessary for processing transactions.
• Communication Data: Information you provide when contacting us, including support requests, inquiries, or feedback.
• Usage Data: Information about how you interact with our website, such as IP address, browser type, operating system, and pages visited.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Process Transactions: To complete and manage your purchases, including payment processing, order fulfillment, and providing receipts or invoices.
• To Communicate with You: To send you updates regarding your orders, respond to inquiries, and send customer service-related communications.
• To Improve Our Services: To enhance the functionality and content of our website, and improve your overall user experience.
• To Send Marketing Communications: With your consent, we may send you promotional or marketing materials via email. You can opt-out of these communications at any time.
• To Ensure Security: To detect and prevent fraud, protect your data, and ensure the security of our website and services.
• Legal Compliance: To comply with applicable laws, regulations, or legal obligations, including responding to lawful requests from public authorities.

3. Payment Information

We use third-party payment processors (e.g., Apple Pay, Google Pay, Paze) to process your payment information. These processors have their own privacy policies that govern how your payment data is handled. We do not store full payment card details on our website. However, we may collect billing information necessary for processing payments.

We encourage you to review the privacy policies of the payment processors used on our website to understand how they handle your payment information.

4. Sharing Your Information

We may share your personal information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who help us operate our website or provide services to you, such as payment processors, hosting providers, or email service providers. These service providers are contractually obligated to keep your information confidential and secure.
• Legal Compliance: We may disclose your personal information if required to do so by law, such as in response to a subpoena or other legal process, or to protect our legal rights and interests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you before your personal information is transferred and subject to a different privacy policy.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your personal information.

6. Retention of Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you have any questions about how long we retain your information, please contact us.

7. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccuracies in your personal information.
• Deletion: Request that we delete your personal information, subject to certain exceptions.
• Opt-Out: You may opt-out of receiving promotional communications from us at any time by following the unsubscribe instructions in those communications.
• Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.

If you would like to exercise any of these rights, please contact us using the contact information below.

8. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. These technologies help us analyze site traffic, remember your preferences, and personalize content. You can control your cookie preferences through your browser settings, but disabling cookies may affect the functionality of certain features on our website.

9. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@impeccablewellness.com